Please continue reading for our day ticket and season pass refund and exchange policy.
2016-17 Winter Day ticket and Refund Exchange Policy
All ticket and season pass purchases are final and cannot be canceled, refunded, or transferred to another person, even with a fee. Once you complete a purchase, your credit card will be charged for the amount shown, regardless of whether or not the purchased ticket(s) or pass(es) is/are used. All tickets & passes are subject to the restrictions described in the product description.
Those participating in the Burke Season Pass Protection program are subject to the rules and conditions set therein, including but not limited to requests for credit forward on purchases.