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Ticket Refund / Exchange Policy

Please continue reading for our day ticket and season pass refund and exchange policy.

2016-17 Winter Day ticket and Refund Exchange Policy

All ticket and season pass purchases are final and cannot be canceled, refunded, or transferred to another person, even with a fee. Once you complete a purchase, your credit card will be charged for the amount shown, regardless of whether or not the purchased ticket(s) or pass(es) is/are used. All tickets & passes are subject to the restrictions described in the product description.

Those participating in the Burke Season Pass Protection program are subject to the rules and conditions set therein, including but not limited to requests for credit forward on purchases.

Burke Mountain Hotel & Conference Center

Questions or Need Help?

Call 866-966-4820 to speak with our reservations team or email them at:

You must be 21 years of age or older to book and check in at the hotel.

Bringing your pet? Please call reservations to book. See pet policy here.