DEPOSIT AND CANCELLATION policy
All reservations require a deposit of 50% upon booking. Advanced deposits are non-refundable if you cancel your booking within 14 days of arrival. Changing or shortening a stay within 14 days of your scheduled arrival day will result in penalty charges of 50% of the night changed or dropped. Cancellations more than 14 days prior to an arrival will be refunded less a $25 processing fee.
Room rates are based on double occupancy. Room rates do not include $15 resort fee per day and applicable taxes. Package rates for additional adults are subject to package detail increase per adult. All rates are subject to availability.
RESORT SERVICE FEE
A resort service fee of $15 per room, per day will be applied to your total balance upon check out. This resort fee will not be reflected in your package total, but will accrue during your stay and will be billable upon your departure.
The Burke Mountain Hotel and Conference Center is family friendly however the person whose name is on the reservation to check into the Hotel must be at least 21 years of age. Photo identification is required for check-in. Any person who has made a reservation, is staying alone, and is not at least 21 years of age will not be allowed to check in.
Smoking is not permitted in the Burke Hotel and Conference Center. Violations will be subject to penalties of a minimum of $300.
Pets are not permitted in the Burke Mountain Hotel and Conference Center. Violations will be subject to fines of $300/day and a $250 deep clean fee at check out or eviction.
We welcome trained Service Dogs, as defined by the Americans with Disabilities Act. Owners must provide proof of vaccination at check-in. For more information about what dogs qualify as a Service Dog please visit www.ada.gov.
BURKE'S EXCHANGE RATE POLICY
Burke Mountain Resort accepts Canadian cash at par, for Canadian guests with current proof of residency, when the following products are purchased at the specific outlet. On property guests charging back to their room will be charged in US funds on their credit card or the converted Canadian amount if paying in cash.
- Lift Tickets.
- Winter Season Passes.
Lodging stays are sort of a mix. Here are the details:
All credit card transactions are charged in US funds so when your 50% deposit is taken on your CDN credit card, it will be automatically converted from US to CDN at whatever rate your credit card company is using. To make sure you get an at par rate (when applicable, i.e. the 50% balance due at check in), you must pay in Canadian Cash, Certified Check or Money Order. No exchange rate adjustments will be made for other payment types.
A few notes:
- Canadian guests must provide proof of current residency to pay in Canadian cash.
- All credit cards are charged in US funds.
- Rates are subject to change without notice.